Read What People Are Saying
Customer Testimonials
“Eli fully explained every step of the process in great detail. Polite, efficient and on time. My unit was under warranty so Superior obtained my evaporator core at no cost to me. Very pleased with the service. Was recommended to me by my son who owns 6 rental properties and uses Superior to service those as well as his own home. Reasonable prices. Would highly recommend.”
— Barbara M.
“Superior Heating and Cooling of Northeast Florida really lives up to their name! My AC went out on one of the hottest days, and they had it up and running again within just four hours of me calling. Eli was a great resource for the company—he was professional, friendly, and clearly knew what he was doing. It’s rare to find a company that responds this fast and delivers such quality service without any hassle. Highly recommend them if you want reliable AC service done right!”
— Bailey C..
“Excellent service Elijah was an outstanding technician. Took care of everything checked out the AC unit completely and installed a new thermostat. He’s a credit to your firm.”
— David L.
"Great service and awesome to work with. Came to my office today and the heat was not working in the 100 year building. The temperature had dropped inside the office into the 50s. Superior Heating was onsite within 3 hours. Diagnosis the issue quickly and fixed it. The price was incredibly fair and reasonable. I will definite use them again in the future. Thank you Superior Heating."
— gwarren264
"Gerry , Eli and Jose took care of us today! We had to replace our upstairs unit. They were the most professional and polite young men I’ve encountered in a long time! They explained how to operate the new unit and explained in detail all the work they completed . Shook my hand and said to call them if we had any issues. I highly recommend Superior Heating & Cooling of Jacksonville!! 6 Stars."
— Christine P.
"Eli did a fantastic job! He communicated often and well, there was never any question on when he was going to show up. When he arrived, he was very polite and got right to work. It’s been several weeks and I’ve had no issues!"
— John P.
"We had an amazing experience with Elijah and Jerry from Superior. Timely, very professional and educated us about what needed to be done. Highly recommended."
— Carrie W.
"Eli is a technician and made sure we got the best price as well as the best service! Through a stressful situation he ensured we were taken care of. Reasonably priced and awesome service!"
— Kara M.
"The Company was very professional, the guys are hard working, have good work ethic, efficient and they delivered on everything as promised. I would reccomend them to anyone."
— Brenda B.
"Everyone involved with Superior AC was very competent and respectful. My nephew Mike Fountain recommended Superior as he and the owner Jerry are business associates. Jerry’s company has installed many air conditioners for Mike Fountain’s electrical business. Eli came out first to assess the unit. He was very kind and informative. Jerry was the first to arrive at my home on the day of installation and was very hands on. He was so knowledgeable about his work and gave great recommendations on how to care for my new AC. Eli and Jose finished the work and my AC is keeping my home more comfortable than the previous unit. Also, the price I paid was much more affordable than the price quoted to me by Snyder electric. Even talking with Erica was very pleasant. She has excellent customer service skills. This is an outstanding company. Thank-you Jerry, Eli, Jose and Erica for making this happen."
— Debra S.
"Superior Heating and Cooling was there when we needed them! Call a few other places and was told it would be the next day at the earliest before they could get to us, but Superior was able to work us in and helped us get the heat going again. The Techs were very professional and explained everything about what had happened. Would recommend to anyone."
— Dawn S.
"Amazing Service. Outstanding Representative. System is now back up and running. The Technician diagnosed a my current symptoms as just "Clogged Drain" and conducted a multipoint inspection on the entire system. After clearing the drain and restoring the unit to working condition, he recommended utilizing the extremely affordable Preventive Maintenance Plan to avoid and unforeseen breakdowns. We Appreciate your Immediate response and outstanding service. Full Recommendations to any experiencing any A/C issues."
— Tony J.
"It’s rare to find a company with both great customer service and technical expertise. Superior has it and does an awesome job every time"
— Breece A>
"AC went out on a holiday weekend mid summer and Superior Heating and Cooling came out within 2 hours of my call and changed a blown capacitor. Had me up and running in less than 30 min after arrival. I cannot praise them enough, especially in their ‘emergency response’ attentiveness and VERY cost minded. Worth the call for price and service!"
— Sean B.
"Superior Heating and Cooling of NE FL, LLC did an OUTSTANDING job on replacing my broken AC with a new one! Customer service, communication, knowledge of what is and isn’t needed for your home, very professional, and answered all questions and concerns without any doubt about what I wanted and needed…absolutely superb! I called Mr. Jerry 13 May 2024 and he was at my house 14 May 2024 that morning installing my new air conditioner for half the price the other big AC companies had quoted me! If you need your AC replaced or fixed I highly recommend getting in touch with this company; and yes they are licensed and certified!"
— Steve O.
"A truly excellent experience with this company. Gerry is a courteous, knowledgeable professional. He and his partner installed our HVAC system in half a day. The price was very reasonable too, compared to quotes from four other local companies. I highly recommend Superior Heating."
— Ron G.
"Gerry is the man. Had a bungled fix by an unnamed home warranty company. His crew came out and had the unit replaced including time needed for us to replace subflooring within three days. Great communication and service. Could not recommend them enough."
— Chris M.
"After a month of non communication with another company, 2-10 home insurance changed our contractor to Superior Heating and Cooling and within less than a day, our AC/thermostat issue was resolved! They literally came by the house, diagnosed the issue, dealt with the insurance, got the new part and installed it in a span of three hours! Great communication with this company and very prompt & responsive! Their technician was very helpful and nice! I am very impressed with them and will recommend them to everyone!"
— Grace M.
"Mike at Superior did such a great job at our home! We were in need of a condenser repair and he was in and out in an hour! Walked me through everything and even made great suggestions for a future unit. Erica booked us for an appointment in place of someone's cancellation on the same day, talk about fast service! My husband and I look forward to being serviced by Superior again. Thank you!"
— Elaine C.
"I would like to thank superior heating and cooling for doing such a great job on fixing my central air. The tech they sent was very knowledgeable and explained everything to me. He was doing. The price I paid was very reasonable."
— Rick Z.
"I used Superior to fix the AC unit that was out at my Subway location. I had been dealing with another company prior to that was giving me the runaround for days. I called superior off of a recommendation and they were extremely fast, professional, and a joy to deal with. Elijah, the technician was out at my facility within 2 1/2 hours of placing the call and had my system up and running again before the end of the day. They have earned my business on any of my units that need work, and I would recommend them to anybody looking for a reliable source of maintenance!"
— Michael Y.
"My A/C failed on Saturday morning. I called Superior who was the installer for my new home. I got an answering machine stating that they are closed on Saturdays and Sundays. I left a message so I would be first on the list for Monday morning. Much to my surprise I received a call back from Superior within a few minutes. They were extremely prompt, professional and caring. They sent out a very nice young man named Elijah who showed up in about an hour or so. He was polite and courteous and repaired the system in a very short time. He even stayed to test both the heat and air. What a great an unexpected experience especially these days. I can not say enough about this company!!! BRAVO....."
— Rob D.
"A young technician came by and resolve the issue at hand. Very professional and knowledgeable. Thank you for the excellent service you provided. KUDOS!!!!"
— Jorge F.
"Elijah represents Superior Heating and Cooling with competence and professionalism. He conducted an inspection of our unit and discovered some problems with the original installation, and without hesitation he rewired and improved the unit. He discovered we had no filter and wrote down all the particulars of what we need, and informed me where to get the right filter. Elijah made certain I knew how to install it before he finished the job. He went above and beyond the usual routine inspection, takes pride in his work and exudes confidence that the job was done properly. Cudos to Superior for hiring, training and retaining quality employees like Elijah!"
— Rob S.
"Superior Heating & Cooling was sent to my home by my home warranty company. Jerry was very accommodating and showed up on time and was a pleasure to talk with. Eric came out with all of the parts to make the repairs and was very knowledgeable, respectful and had me back up and running quickly. Though dealing with Home Warranty for an AC is not fun and takes time, Superior Heating & Cooling really did a wonderful job and I would highly recommend their service."
— Thoughts by TQ
"Superior has gained a customer for life. Elijah my technician was a true professional and answered all my questions. Quality of work was above and beyond what I expected. He had my system back up and running expeditiously. Don’t think twice Superior A/C is superior over all other companies I used in the past."
— Cavarie B.
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